Our replacement warranty covers repair or replacement due to product failure during the first 12 months of your products life, regardless of the cause. During this period, we will repair or replace it at our discretion. What's covered? Rips, tears, discolouration, runs, or anything you feel is a failure of our product during its lifetime. Your responsibility will only be for postage to/from our facility (we'll even provide you with an easy to use mailing label.)
PRIVACY & SAFETY
We at ShiYiChi hold our products to the highest quality standards, and we know you will too. As daily users of our own products, we know what a dud looks like. We continuously test, sample and examine our production line to make sure our towels can handle real-world rough & tumble - and they do. Our return rate is less than 1%.
We often get asked if we wholesale - and yes we do! ShiYiChi can be found in surf shops, travel & camping stores, and a variety of boutique gift and fashion outlets. If you are interested to know more, please get in touch and we look forward to discussing opportunities to work together.
- Credit / Debit Cards
- Offline Payments