CONTACT US

A:  80 Allitsen Rd., London NW8​

E:  info@shiyichi.com

SYC Taiwan Arts and Crafts
DCL Group International Ltd.

MON - FRI:  10am - 6pm

SATURDAY:   11am - 5pm

SUNDAY:   Close

© 2017-2018 by ShiYiChi Taiwan Pottery, DCL Group International Ltd.

COSTUMER CARE

Our replacement warranty covers repair or replacement due to product failure during the first 12 months of your products life, regardless of the cause. During this period, we will repair or replace it at our discretion.  What's covered?  Rips, tears, discolouration, runs, or anything you feel is a failure of our product during its lifetime.  Your responsibility will only be for postage to/from our facility (we'll even provide you with an easy to use mailing label.)

PRIVACY & SAFETY

We at ShiYiChi hold our products to the highest quality standards, and we know you will too.  As daily users of our own products, we know what a dud looks like. We continuously test, sample and examine our production line to make sure our towels can handle real-world rough & tumble - and they do. Our return rate is less than 1%.

WHOLESALE INQUIRIES

We often get asked if we wholesale - and yes we do! ShiYiChi can be found in surf shops, travel & camping stores, and a variety of boutique gift and fashion outlets.  If you are interested to know more, please get in touch and we look forward to discussing opportunities to work together.

PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL

- Offline Payments

 
 
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